ELECTRONIC DELIVERY
For products with electronic delivery (e.g., software license keys, downloads), you will receive the required product/license key via email on the same day your order is confirmed.
DELIVERY TIME FRAME
- Instant Email Delivery: Once payment is successfully processed, you will receive an email with your license key and installation instructions.
- Most orders are delivered immediately after payment. However, some may require manual verification, which can take up to 12 hours.
VERIFICATION PROCESS
If your order is flagged for additional security checks, we may request further verification before releasing your license key.
EMAIL DELIVERY TROUBLESHOOTING
- If you do not receive your confirmation email, please check your spam/junk folder before reaching out.
- If you haven’t received your electronic product within 24 hours, please contact us at contact@xaccurate.com with your name and order number.
Xaccurate LLC
Phone: +1 (502)-260-9200
Email: contact@xaccurate.com
Address: 7023 Osprey Ridge Dr, Louisville, KY 40228
Business Hours: Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 8:00 AM – 12:00 PM
